Introducing: Jennifer Chen Tran with Best in Class Education Center
Describe your business. Did you find it, or did it find you?
Best in Class is a supplemental education company providing math and English enrichment for grades K-12. We also provide private tutoring and SAT/ACT test prep. We’re a fast-growing franchise and committed to building confident students. For over 15 years, I taught multiple subjects and served as a private tutor; it all started in high school when fellow students would ask me for help. I’ve always loved helping people, so I guess you could say that it’s a little of both—I found it and it found me!
What was the first job you ever had, and what did you learn from the experience?
I was a peer tutor and helped students in high school with their math, English, and essay-writing skills. I learned that it’s important to understand where the student is coming from and gauge his or her confidence level in understanding the material.
Why is your staff the best in the business?
Our teachers are college-educated and passionate about teaching. Their extreme dedication to students, emphasis on active teaching, and proprietary curriculum are what set us apart from other tutoring and supplemental education companies.
Where do you go when the going gets tough?
My backyard. We have a big oak tree and hammock where I like to relax and read. Being in nature is really refreshing, and I don’t have to go far to find peace!
What’s your hidden talent?
I’m a very fast reader and can finish a (good) book within a day or two.
And finally, customer service is…?
Being receptive and really listening to customers to help them solve their problems; also, exceeding the customer’s expectations and making them feel good about working with you.
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