Introducing Patrea Bullock: The Lemon Law Expert
Roseville, 916-672-8443, californialemonlawexpert.com
Describe your business. Did you find it, or did it find you?
I saw how many people end up with defective cars but how few attorneys there are to serve them; I was inspired to put my 23 years and 44 jury trials of experience to work for the consumer.
What was the first job you ever had, and what did you learn from the experience?
I was a legal secretary for 10 years and learned how important a seasoned, skilled trial lawyer is when you need help.
How are you involved with both the community and your customer?
I spend my time educating consumers on a very powerful, little understood law, commonly called the “lemon law.” Not only does it require the manufacturer to repurchase cars with defects during the warranty period, but it requires the manufacturer to pay the consumer’s lawyer. Anyone can afford powerful help when their relatively new vehicle turns out to be a lemon.
Why is your staff the best in the business?
I personally answer when the customer calls and pride myself on immediate response. I can tell someone in a few moments if they have a potential lemon law case.
What life accomplishments are you most proud of?
Raising my two sons. Both are strong, talented, and kind young men; one is at Arizona State University studying software development and the other is about to graduate from Oakmont High School.
Where do you go when the going gets tough?
My faith in God!
What’s your biggest job perk?
I'm mobile and can help any consumer with a defective car in California.
What’s your favorite place to eat out locally?
Ruen Thai Restaurant.
Where do you and your family go locally to have fun?
We love to golf at Indian Creek Country Club.
And finally, customer service is…?
The most important thing I do. In the end, it’s all about helping people with a problem get the result they desire.