North Valley Senior Placement, LLC
● Published by Style
Megan and John Robertson – photo by Dante Fontana © Style Media Group
Describe your business. Did you find it, or did it find you?
At NVSP we offer a free service to seniors and their families to help navigate senior housing options based on a person’s acuity level, desired location and budget. We created NVSP because we saw a need for education, emotional support and guidance as seniors and their busy families begin the overwhelming, time-consuming process of finding a quality living situation.
Why is your staff the best in the business?
We work closely with our clients from beginning to end, which gives us the opportunity to build relationships with each person. Our clients can feel confident in knowing that they will always be working directly with one of the company owners and that we will act as their biggest advocate throughout the entire process. Our services are 100-percent free to the families we work with, which helps ease the financial burden of the process.
Where do you and your family go locally to have fun?
We have two small children, so we spend a lot of time outdoors, walking around the Fountains at Roseville, and taking advantage of all the amazing parks in our community.
If you could be any other profession, what would it be?John
: A professional tennis player. Megan
: A professional shoe shopper.
And finally, customer service is…?
Customer service means going above and beyond to make the client’s experience enjoyable and stress-free. We consider it an honor when someone chooses to use our services, so we work extremely hard to ensure we fulfill their expectations. Our clients and the community can always trust that they are working with a company that is built on passion and integrity.
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