Describe your business. Did you find it, or did it find you?
I once managed a store selling all kinds of products for organizing. Customers would come in and buy products but often came back asking how to get organized! Getting organized is so much more than simply putting things in bins. One day, I took a leap of faith and started my business helping other people organize.
How are you involved with both the community and your customer?
I’m a member of the Roseville Chamber of Commerce; as well, I’ve served as an ambassador, ambassador chair and co-chair for many committees including Ignite, a young professionals group. I’ve also served as a Court Appointed Special Advocate (CASA) for Placer County. I work with clients and members of the community to help them with time management, organizing, and behavior modification skills to make their life easier. It’s about changing behaviors that have proven to be detrimental and haven’t worked in the past, and implementing systems that will serve them instead. It’s never about the “stuff.”
If you could meet someone living or dead, who would it be and why?
Definitely Jesus. Whether you’re a Christian or not, Jesus, arguably, was one person in history who made a global impact in His short life.
What’s your favorite local event that you go to?
Ignite’s Winter Bash and Roseville Chamber’s SPLASH event.
What’s your favorite local business other than your own?
Mission Carpet Care.
If you could be any other profession, what would it be?
A crime scene investigator (CSI)—I’m very good with details!
And finally, customer service is…?
The ability to identify your clients’ specific needs with integrity and respect, then design and implement a plan that will exceed their expectations—all without compromising your own values.