02/01/2013 07:00AM ● Published by Style
Photo by Dante Fontana, © Style Media Group.
Describe your business. Did you find it, or did it find you?
My business focuses on general home repairs and assisting with client to-do lists around the house. It doesn’t matter how small the project, we are happy to get it done. I established my business in 1998; however, I’ve been working in the trade for more than 27 years.
Why is your staff the best in the business?
We have one of the best guarantees in the business – period.
Who is your role model in business or in life, and why?
Donald Trump – he experienced failure so many times, but allowed it to transform him into being super successful.
Where do you go when the going gets tough?
The golf course – it’s a great way for me to reconnect with quiet, beautiful surroundings. I can’t think of another game that allows me the opportunity to be in park-like settings…I love it!
What’s your biggest job perk?
My guarantee. If you’re not satisfied with my performance, I’ll do whatever I can to make it right; if you’re still not happy, I’ll refund up to $500 of your money. What could be fairer?
And finally, customer service is…?
My main focus! Without happy customers, my business is non-existent. My goal is to make sure my customer is happy.
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