Kim McLaughlin, LMFT
08/03/2011 05:50AM ● Published by Style
Photo by Dante Fontana
Describe your business. Did you find it, or did it find you?
I am a licensed marriage and family therapist. I work with people who struggle with their weight, are frustrated, and are either looking for the next best diet or have been on every diet imaginable without long-term success. I help them determine the core problem that leads to overeating and find tools to “feed their soul,” resulting in increased happiness and fulfillment.
What was the first job you ever had, and what did you learn from the experience?
At age 15, I was a waitress in a retirement community’s restaurant and learned compassion, patience and how to listen to the customer.
How are you involved with both the community and your customer?
I volunteer at my church on the Women of Spirit Leadership Council. We provide a monthly support group for women in our church community.
What life accomplishments are you most proud of?
Being able to live out my passion by getting a master’s degree in psychology and becoming a licensed marriage and family therapist.
Who is your role model in business or in life, and why?
My mom. She raised two children alone and worked two jobs to make sure we had enough money to live. Later in life, she got a college degree and really strives to learn all she can.
What’s your biggest job perk?
All the great people I get to meet.
What’s your favorite place to eat out locally?
The Counter – I love their burgers and sweet potato fries.
What’s your favorite local business other than your own?
Once Upon A Child – my family really embraces the philosophy of reuse, reduce and recycle.
And finally, customer service is…?
Focusing on the needs of my customers and showing a caring attitude and a genuine interest in their well-being; treating them the way I want others to treat me, because I know people have so many options for service providers.
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