Introducing... OC Diva
03/30/2010 05:00PM ● Published by Wendy Sipple
Photo by Dante Fontana
Describe your business. Did you find it, or did it find you?
Both! I have always been an extremely organized individual and get a lot of satisfaction from organizing, restructuring, remodeling and redesigning something. In looking at my passions, it seemed natural to start a professional organizing company.
What was your first job, and what did you learn from the experience?
My first professional organization job was for friends. We completely revamped their office/den and a guest bedroom. I learned a lot about taking the time to plan the details – even if it delays the project – because once started, everything runs much smoother this way.
How are you involved with both the community and your customer?
I volunteer with Placer County Search and Rescue as well as work with the nursery at our church.
Why is your staff the best in the business?
I offer what most professional organizers do not: a free consultation. I do not charge for the initial consultation, and give my clients tips on things they can do themselves. It is not always about the sale – it is about helping people organize their lives and tackle projects that have once seemed overwhelming.
What life accomplishments are you most proud of?
My marriage of 10 years to a fabulous husband. Additionally, my work with Search and Rescue has been extremely rewarding, especially since it is serving our community and those we rescue are our very own neighbors and friends.
What’s your hidden talent?
I can go into someone’s home or business and immediately see a better way to arrange furniture, or move items around to make a room more functional. I thrive on being able to redesign, using items someone already owns and helping them to see new uses for old things. I love to repurpose things.
And finally, customer service is…?
Customer service is providing the right service at the right time, for the right price, and having a satisfied customer when the job is done.